Protecting Yourself from Malpractice
Business & Marketing

Protecting Yourself from Malpractice

Author(s): Jennifer Flynn

2CE credits 8 Lessons Text

While malpractice lawsuits do not lurk around every corner, these common sense methods enable you both to prevent a malpractice lawsuit, protect yourself in the event of one, and ease your mind so you can provide clients with the best and safest care.

The information contained in this course is intended to provide a general overview of actions you can take that may prevent or mitigate the effects of a malpractice lawsuit.

Please note that this course has language that is specific to the AMTA liability insurance offered to members. If you are not an AMTA member, you should verify this information with your provider. For information on becoming an AMTA member, click here.

Learn actions you can integrate into your daily client care that may prevent a malpractice lawsuit or protect you in the event one is filed, as well as help you provide quality care for your clients. When you finish this course you will be able to:

  • Discuss the value of preventing and protecting yourself from malpractice lawsuits.
  • Explain five client fears that may contribute to a malpractice lawsuit and how to address each.
  • Describe three methods of defending yourself from a malpractice lawsuit

Note: To learn more about the American Massage Therapy Association (AMTA) Positions, Standards, Guidelines, Policies and Procedures, go to

  1. Addressing Client Misperceptions
  2. Defending Yourself Method 1: Documentation
  3. Types of Documentation
  4. Exceptional Documentation
  5. Defending Yourself Method 2: Compliance
  6. Responsible Compliance
  7. Defending Yourself Method 3: Professional Liability Insurance
  8. Selecting an Individual Insurance Policy

Jennifer Flynn is Manager for Aon/Affinity Insurance Services, Inc., Healthcare Division, specializing in risk management. Having worked in the healthcare insurance business for over 10 years, she is dedicated to educating healthcare professionals on professional liability risks and offers strategies to mitigate those risks. She has presented at professional organization meetings on healthcare risk management and other insurance-related topics.