A Massage Therapist’s Guide to Malpractice

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$0 members / $0 non-members     2.0 CE credits

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Learn how you can protect yourself from legal malpractice action. Even the best massage therapists make mistakes or are perceived by a client as having caused injury through their professional services. This course includes actions you should take if you suspect you’ll be sued — or if it comes to pass that you are actually sued.

This course has language specific to the AMTA liability insurance offered to members. If you're not an AMTA member, you should verify this information with your provider. Learn more about becoming an AMTA member.

Note: The information contained in this course is intended to provide a general overview of actions to take in the event of a malpractice lawsuit.


Learn what you can do to safeguard yourself and your practice in the face of a malpractice lawsuit. When you finish this course you will be able to:

  • Explain the value of maintaining an objective view during a malpractice lawsuit.
  • Define when clients sue.
  • Cite a legal description of malpractice.
  • Describe the four forms of malpractice negligence.
  • Identify the first step to take in the event of an adverse incident.
  • List four guidelines for making incident reports.
  • State two goals of a malpractice investigation.
  • Describe two ways to decrease the stress of an investigation through each of legal, self-care and self-protection means.
  • Delineate three useful ways to participate in a malpractice investigation.
  • Review five ways to mitigate the blame attached to you in a malpractice lawsuit.

Learn more about the American Massage Therapy Association (AMTA) Positions, Standards, Guidelines, Policies and Procedures.  

This course has language that is specific to the AMTA liability insurance offered to members. If you are not an AMTA member, you should verify this information with your provider. Get more information about AMTA membership.

About the author(s)

Jennifer Flynn is Manager for Aon/Affinity Insurance Services, Inc., Healthcare Division, specializing in risk management. Having worked in the healthcare insurance business for over 10 years, she is dedicated to educating healthcare professionals on professional liability risks and offers strategies to mitigate those risks. She has presented at professional organization meetings on healthcare risk management and other insurance related topics.

Course Expiration

Please note that you must complete each AMTA online learning course and pass the exam one year from the date of purchase. If you do not complete the course and pass the exam within one year, you will be required to re-purchase the course.

Online courses expire one year from the date of purchase. When a course expires, you will no longer have access to the course materials and will be required to re-purchase the course.

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This course contains information that is proprietary. None of the material contained within this course may be used without the express written permission of AMTA unless otherwise indicated in the course. As a reminder, before practicing any new modalities or techniques, check with your state’s massage therapy regulatory authority to ensure they are within the state’s defined scope of practice for massage therapy.


Online courses are non-refundable. AMTA will not cover fees incurred from duplicate payments, insufficient funds, stopped payments or credit/debit cards over credit limits.