Front Desk Manager

POSTED 28 DAYS AGO

Company

Location

300 Porters Vale Blvd
Suite 110
Valparaiso, IN 46383
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Contact

  • Chris Dunkel
  • Valparaiso, IN 46383
  • 574 806-3398
  • 219 476-7474 (business)
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41.4713703
-87.0159596
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Front Desk Manager - Massage Envy - Valparaiso IN
300 Porters Vale Blvd Suite 110

Valparaiso IN 46383
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Job type

Full-Time

Experience level

Experienced

Description

Love people? 

Love training, teaching and coaching employees?

This position is for you!

  • Assist in training new Front Desk Associates.
  • Create a positive work culture.
  • Oversee full sales process and follow up sales process.
  • Support FDA staff to improvement and grow in all of the sales process.
  • Lead by example by supporting and performing all front staff duties and fill shifts as needed.
  • Support set sales goals for staff, clinic monthly goals and encourage them to meet or surpass the goals and hold them accountable.
  • Maintains a professional and clean clinic for members, Guests and employees.
  • Ongoing Coaching and training front desk sales associates to work with LMT’s and ESY’s on the sales process
  • Follows up to ensure communication boards are updated.
  • Keeps track and documents inventory and order supplies if needed.
  • Coordinates with Franchisee, Clinic Manager and Assistant Membership Manager marketing efforts for product and new guest campaigns.
  • Assist in training staff on current promotions and phone and Text scripts.
  • Follow Massage Envy policies and procedures and Franchisee rules and codes of conduct.
  • Assist with In Moment feedback and customer concerns.
  • Understands, believes in and upholds Massage Envy’s Vision and Values
  • Understands, believes in and upholds  Massage Envy’s Service Essential·       Membership Sales Performance of the Clinic.

Talk to Clinic Manager Chris Dunkle LMT she is building a team that loves massage and skin care.  

 


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